Shipping Processing

Our goal at Oregon Scientific Store is to ship your order within one business day from the date you place the order, barring any problems during payment processing. Orders placed after 10 AM on Friday and during the weekend will generally be processed on Monday. If there are difficulties with your order due to credit card, billing or shipping information, we will ship your package as soon as is possible once those errors have been remedied.

Orders shipping to hotels, motels or other temporary residences will be canceled and refunded.

Carriers

Oregon Scientific Store determines the best possible shipping option for your order via United Parcel Service or the United States Postal Service.

On occasion we must ship orders to a physical address rather than a post office box.


Shipping Methods and Delivery Times

We understand that you may need to have your order shipped faster than our normal methods. Therefore, we currently offer the following levels of shipping service to addresses within the United States and Canada:

Estimated shipping time is calculated from the day order is shipped

* Expedited shipping methods are either Priority Mail (2 - 3 days) or UPS Expedited (2 - 3 days) delivery. Expedited Orders get priority during order processing and we make every attempt to get expedited orders shipped promptly.

Shipping Method Estimated Shipping Time
Ground 5 to 7 business days
Expedited 2 to 3 business days*
International 3 to 10 business days
Please note that express delivery orders received after 10 am Pacific time or during the weekend will generally be shipped the following business day. Express delivery carriers do not count weekend days; for example, 3 Day Express orders placed Friday before 10 AM will be delivered the following Wednesday.

We are not responsible for delays in transit caused by inclement weather or other forces beyond our control.

Orders shipped to Canada, Alaska, Hawaii, Puerto Rico and other destinations outside the Continental 48 United States may take additional time for delivery.


International Shipping Policies

Oregon Scientific Store ships to addresses in the United States and Canada (including Alaska and Hawaii), and APO/FPO boxes.

We also ship most of our products to the following countries. Please note that we only stock the US version of products and provide ac adapters compatible with 120V outlets.

*Checkout requires PayPal Express or Amazon payment methods
  • Australia
  • France
  • Germany
  • Great Britain
  • Israel
  • Italy
  • Norway
  • Spain
  • Sweden

 

All international shipping rates are exclusive of any charges due to customs, duties, taxes and/or brokerage fees. Additionally, any charges due to customs, duties, taxes, and brokerage fees will be your responsibility upon receiving your order. If the fees are refused to the carrier, you will be charged the exact amount for customs, duties, taxes, and brokerage fees, plus a 10% handling charge.

Free Shipping

Products that ship free will display a Free Shipping truck icon Free Shipping Truck and label on the product page indicating that particular product has Free Shipping.

Free Shipping is available in the contiguous United States.

Ground Shipping Only.


Tracking Your Order

After your order has been shipped we will send you an email shipping notice confirming that your package has been sent.

You can also track your package by going to the UPS website (http://www.ups.com) or by calling UPS customer service toll-free at 800-PICK-UPS. Make sure to have your tracking number ready. US Postal Service shipments can be tracked at http://www.usps.com

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